Warranty

warranty, repair, no cost

We have the best warranty program available. If you have any issues, we will service your product back to perfect working condition or even replace it. Rarely does anything go wrong with our products as we have a certified staff that does quality control on each item before it ships to ensure the product is in brand new condition without any defects and tested to ensure each product works with no issues.

If there is an issue with your product, we will then try to troubleshoot the issue as most of the time it is a simple issue like not using the right size bb's, (6mm) or the CO2 cartridge is not installed correctly. No issue is too small for us to troubleshoot. We are here to ensure you are 100% happy with your purchase and your on the field taking out the enemy! If we are not able to identify the issue, we will gladly have you send your product back to us to have one of our certified technicians service your item back to perfect working order and ship your item back to you at no cost to you. 

The Manufacturer Warranty covers from 30 days of the date of receipt, any manufacturing defect that cause the airsoft product not to work properly. It does not cover misuse, abuse, mishandling, disassembly or cosmetic imperfection. It also does not cover lack of compliance with instructions from user’s manual, usage of low-grade bb’s or reused bb’s, or failure to provide proper maintenance. If the orange tip is removed or altered and if the item is taken apart or altered in any way, it also voids the warranty.

 

If you have any questions, please don't hesitate to let us know: 

support@airsoftsolutions.net